Privacy Policy

1. Overview

BJ's Exotic Cars ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a booking with us. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Identity information: Full name, date of birth, government-issued ID details.
• Contact information: Email address, phone number, and mailing address.
• Driver information: Driver's license number, license class, and driving history (where applicable).
• Payment information: Credit card details processed securely through Stripe. We do not store full card numbers on our servers.
• Booking information: Vehicle selections, pickup/return dates, location preferences, and special requests.
• Usage data: IP address, browser type, pages visited, and time spent on our website (via analytics tools).

3. How We Use Your Information

• To process and manage your vehicle reservation.
• To verify your identity and driver eligibility at the time of pickup.
• To communicate with you about your booking, including confirmations and updates.
• To process payments and security deposits securely.
• To respond to your inquiries and provide customer support.
• To improve our website, services, and customer experience.
• To comply with legal obligations under applicable Canadian law.
• To send promotional communications, only if you have opted in.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service providers: Trusted third-party providers (such as Stripe for payment processing and Supabase for secure data storage) who assist in operating our services. These providers are contractually bound to protect your data.
• Legal requirements: When required by law, regulation, or legal process, or to protect the rights and safety of BJ's Exotic Cars, our customers, or others.
• Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records may be retained for up to 7 years for accounting and legal compliance purposes. You may request deletion of your data at any time (see Your Rights below).

6. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS), secure payment processing via Stripe, and access-controlled databases. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Analytics

• Our website uses cookies to improve your browsing experience and analyze site traffic.
• We use Vercel Analytics to understand how visitors interact with our site. This data is anonymized and does not personally identify you.
• You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of our website.

8. Your Rights

Under applicable Canadian privacy law (PIPEDA), you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Withdraw consent for certain uses of your data (where consent is the basis for processing).
• Request deletion of your personal information, subject to legal retention requirements.
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated.

To exercise any of these rights, contact us at bjexoticcars.ca@gmail.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party services you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 18, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes are posted constitutes your acceptance of the revised policy.

12. Governing Law

This Privacy Policy is governed by the laws of the Province of British Columbia and the federal laws of Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email:bjexoticcars.ca@gmail.com
• Phone:+1 (672) 272-9147